Return Policy

 

Overview

At The Family Flips, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return policy for your convenience.

Return Period

All items purchased from The Family Flips are eligible for return within 30 days from the date of purchase.

Return Process

To initiate a return, please contact us at joerensing@thefamilyflips.com to obtain return authorization and instructions. Items returned without prior authorization may not be accepted.

Return Shipping

The buyer is responsible for paying all return shipping costs. We recommend using a trackable shipping service to ensure your return is delivered.

Return Address

All returns should be sent to:
The Family Flips
1024 Jims Lane
Conway, Ar 72032

Condition of Returned Items

Items must be returned in their original condition, unused, and with all original packaging and tags intact. We reserve the right to refuse returns that do not meet these conditions.

Refunds

Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

If you have any questions about our return policy, please contact us at joerensing@thefamilyflips.com.